After reviewing all of the information, the Inquiry Committee determines how best to resolve the complaint in the public interest and within the authority provided by the Health Professions Act

Possible outcomes

The Inquiry Committee may do one of the following in response to the investigation:
  1. Take no further action if the investigation revealed the matter is frivolous, vexatious or was made in bad faith, or the registrant’s conduct was satisfactory. 
  2. Take any action appropriate to resolve the matter between the complainant and registrant, such as mediation.
  3. Request the registrant enter into a Consensual Agreement, which may include one or more of the following:
    • Acknowledgement that he or she did not uphold the Standards of Practice 
    • Consent to a reprimand
    • Undertaking not to repeat the conduct
    • Undertaking to complete educational courses to remediate the concerns
    • Undertaking to participate in consultations with CLPNBC for the purpose of reviewing the Standards of Practice and improving practice
    • Undertaking to comply with the terms of the Agreement
    • Consent to limits/conditions on the registrant’s practice pending completion of required education
    • Compliance monitoring until the conduct/competence has been successfully remediated
  4. Defer to the Discipline Committee if the Inquiry Committee’s authority is not sufficient, if remediation would not adequately protect the public, or if the registrant does not agree with the Inquiry Committee’s proposed Consensual Agreement. 

The Inquiry Committee will then inform the complainant and the registrant of its decision and the reasons for the decision.